Seminar topics are diverse, relevant, and cover competencies that enhance each attendee’s ability to manage challenges in personal and professional life more effectively.
Content is timely, comprehensive, and based on the latest research.
Sessions are presented in an interactive format that allows participants to learn from each other as well as from the training professional. Attendees express concerns, ask questions, gather new strategies, and share successful tips.
Training methods include brief mini-lectures, guided exercises, and carefully led, interactive discussions. PowerPoint frames the presentation, and additional handouts are often provided. Materials are also available for non-attendees if desired.
Many of the topics can be delivered in half-day or full-day programs; some are more suited to shorter sessions of 60-90 minutes in length.
- Developing Resiliency for Difficult Times
- From Chaos to Competence: Time Management that Works**
- Mastering Work-Life Balance**
- Releasing Burdens: Practicing Acceptance and Gratitude
- The Science and Practice of Happiness*
- The Softer Side of Retirement*
Health, Nutrition, and Wellness
- Focus on You: Self-Care for Busy Professionals*
- The Keys to Healthy Aging
- Mastering Negativity Bias
- Mindfulness, Meditation, and Moment Management**
- Understanding and Living with Depression
- A “Whole-Person” Approach to Wellness
- The Basics and Beyond: Stress Management Tools and Skills
- Managing the Stress of a Demanding Career*
- Minimizing Stress for Maximum Productivity**
- Preventing and Dealing with Burnout
- Shifting Your Life Out of Overdrive**
- Preventing Caregiver Burnout
- Roles and Responsibilities with Aging Adults
- Stress Management for Caregivers*
- Creative Confrontations at the Workplace*
- Courageous Communication at Work**
- Developing Authentic and Productive Relationships at Work**
- Maximizing Your Listening Skills
- Rising to the Challenge: Dealing with Difficult People**
- Stand Up for Yourself: Key Strategies for Assertiveness
Management and Professional Development
- Excellent Customer Service No Matter What**
- Influencing Up: Building a Positive Relationship with Your Boss
- Mastering Challenges in a Changing Organization**
- Team Building for Maximum Productivity**
*Available in half- (*) or full- (**) day sessions
Selected Seminar Descriptions
THE BASICS AND BEYOND:
STRESS MANAGEMENT TOOLS AND SKILLS
We are all acutely aware of the reality that life is moving faster than it ever has in the past. Managing increased workplace demands effectively, responding appropriately to family responsibilities, and finding time for often-neglected personal concerns can feel out of reach for many people. Add the “constant connection” to technology and it feels as though there is never a break! This seminar offers a fresh approach to managing stress amid the chaos of a world where there is too much to do in too little time. Assess your current stress level, review basic principles for managing stress, find new techniques and best practices, and learn how to prioritize personal needs.
COURAGEOUS COMMUNICATION AT WORK
Open and respectful communication is the single most important tool for working productively and managing the inevitable challenges that can arise at work. However, it often feels as though truly listening and speaking thoughtfully have become lost skills in the midst of the fast pace and increased reliance on technology. The good news is that techniques for excellence in workplace communication can be learned. Examine the rationale for courageous communication, explore negative patterns, and learn specific listening and speaking strategies that can pave the way to improved relationships. Find new ways to solve workplace issues and challenges with courage and clarity.
CREATIVE CONFRONTATIONS AT THE WORKPLACE
Our approach to conflicts and other problem issues is critical to how we function as healthy individuals and as productive employees. Conflict cannot be avoided at the workplace; however, it can be handled in respectful and positive ways. This seminar explores specific techniques that can be used to avoid some workplace issues and problems, and provides ways to handle conflict in productive ways. Learn how to change your own ineffective habits and patterns, find options for carefully confronting someone, and utilize constructive conflict resolution strategies that can make a real difference.
DEVELOPING RESILIENCE FOR DIFFICULT TIMES
Stress, adversity, trauma, and loss are all inevitable experiences over the lifecycle of the individual. Since it is not possible to be protected from these life situations, learning how to adapt to them is critical to our wellbeing. Understanding typical responses and learning ways to boost resilience can help us thrive in the midst of life’s difficulties. Learn ways to develop and sustain resilience by cultivating a positive attitude, practicing acceptance, engaging in healthy habits, and maintaining connections with others.
EXCELLENT CUSTOMER SERVICE NO MATTER WHAT
One of the important factors in the success of an organization, regardless of the nature of the business, is outstanding customer service. It often matters more than price, and adds value by building trust and loyalty, attracting new business, and enhancing an organization’s reputation. Seminar participants explore key customer care competencies, examine barriers to meeting customer needs, review reminders about face-to-face and phone contacts, and learn techniques for handling difficult encounters.
EXPLORING THE CONCEPT OF GRIT AND WHAT MEANS FOR YOU
Grit can be described as the practice of pursuing challenging goals, over time, with persistence and passion. People with grit are more successful, enjoy greater well-being and a healthier emotional life, and have greater life satisfaction. Learn what is meant by authentic grit, examine the science behind it, explore the importance of a “growth mindset,” and investigate the essential components of grit. Discover a variety of specific techniques, some of them quite simple, which can help you to increase your level of grit and enjoy the rewards of doing so.
INFLUENCING UP: BUILDING A POSITIVE RELATIONSHIP WITH YOUR BOSS
It is no longer necessary to have official power in order to bring about positive change in an organization. Influencing your boss in a constructive manner, sometimes called “managing up,” is a skill that many of the most effective direct reports have mastered. This approach increases the likelihood of a productive relationship and helps to achieve the desired results. Learn the meaning of influencing up, explore factors that get in the way, find ways to establish clarity and communicate effectively, and learn strategies for managing up that can make a difference for you, your boss, and the organization.
MINDFULNESS, MEDITATION, AND MOMENT MANAGEMENT
In a comprehensive approach to managing stress, mindfulness and meditative practice can play an enormous role. In this seminar, participants discover the meaning of a mindful approach to daily life, learn key elements of mindfulness, examine what the research tells us, explore the basics of meditative practice, and commit to living more consciously. Find ways to skillfully quiet and open your mind to your best self through meditation and other mindfulness practices.
OVERCOMING NEGATIVITY BIAS
Many of us are aware that our minds react more quickly and strongly to negative situations and events than to neutral or positive ones. In addition, our thoughts about negative conditions, whether real or imagined, tend to be more persistent and troublesome. This “negativity bias” helped to keep our ancestors alive, but it may not serve us well in present-day life. In this seminar, participants review the research behind negativity bias, learn how to minimize its impact, and explore specific strategies for directing thoughts, feelings, and behaviors in ways that can increase positive experiences and enhance life satisfaction.
THE POWER OF ACCEPTANCE
Many of us spend a tremendous amount of time wishing that people and situations in our lives were different, and exert a great deal of energy in attempts at control. This seminar examines the true meaning of acceptance (not resignation), and increases understanding of its usefulness in terms of psychological well-being. Learn to develop that deep sense that “what is” in the present moment, including personal faults and the failings of others, simply “is.” Explore common barriers, examine self-acceptance and self-compassion, and consider the importance of mindfulness practices.
RISING TO THE CHALLENGE: DEALING WITH DIFFICULT PEOPLE
Workplace relationships are inherently challenging; they are doubly difficult for those of us in hectic and demanding careers. We may lack the experience or skills for dealing with negative patterns in our interactions with co-workers. However, there are things we can do to manage our reactions and build productive relationships with difficult people. Learn about the first step: looking within, examine key points for dealing with negativity, and discover specific tips that can increase the likelihood of effective problem solving and positive interactions with those who challenge us the most.
THE SCIENCE AND PRACTICE OF HAPPINESS
Positive Psychology, the scientific study of the traits and behaviors that enable individuals to flourish, focuses on happiness, positivity, gratitude, and inner strengths. This seminar provides an introduction to some of the most compelling principles of Positive Psychology, and examines how specific practices can contribute to wellbeing and success. Participants learn about negativity bias and positivity ratio, explore the power of gratitude and acceptance practices, investigate the rationale behind acts of compassion, and examine the importance of the mind-body connection. Learn ways to master the happiness equation and discover specific tools and skills that can pave the way for optimal functioning.
SHIFTING YOUR LIFE OUT OF OVERDRIVE
The pace at which we move, work and live, for many of us, has taken on a life of its own, as we rush from place to place, missive to missive, and task to task. Many working people desperately seek space, silence, and disconnection. Concerns have resulted in a significant movement, both here and abroad, to work, move, eat, and live at a slower pace. Explore symptoms and effects of the constant rush, examine what’s behind the sense of urgency, learn the truth about multitasking, and find ways to step out of the never-ending race. Discover life management strategies and best practices that will help you to move at a pace that works and commit to live in a more conscious manner.
TEAM BUILDING FOR MAXIMUM PRODUCTIVITY
One of the most effective ways for an organization to achieve desired results is by building and maintaining effective teams. Team building is the foundation for true engagement, effective communication, enhanced creativity, increased trust and loyalty, and the ability to solve problems and conflict. In this seminar, participants examine characteristics of high-performing teams, explore symptoms of dysfunction, review roles and needs of team members, and learn ways to earn and demonstrate respect.